PALCO's Audio Line (PAL)
PAL is the easiest way for you to save valuable time and money. PALCO's Audio Line is a FREE telephone automated response system that allows you to check account balances, transfer funds, request loan information and much more 24 hours a day, seven days a week, from any touch-tone phone. With PAL, you can:
Transfer money within your account, to loans, or to other pre-authorized accounts
Check account & loan balances
Verify that a check has cleared
Research account & loan transactions
Request applications, disclosures, and brochures
And much more
PAL is Safe and Secure
It’s also safe and secure. PAL can only be accessed by using your account number and a personal identification number (PIN) assigned to it (you can change it at any time).
Here's How to Enroll
To use PAL, you simply need to complete a FREE application brochure (available at the PALCO office). You may call (800) 822-2154, and one will be mailed to you. Complete the application, return it to PALCO, and we will mail you a randomly generated PIN (Personal Identification Number) and a complete step-by-step user’s guide.